Out of state relocation can be stressful for first timers, particularly because they don’t exactly know what to expect. If you’ve found a professional company with worthwhile credentials, positive reviews and extensive service options, then it’s a good idea to go the extra mile and hire their consultant to help you through every step of the process. In addition, we have compiled a quick list of do’s and don’ts for better understanding the frequent mistakes that have the potential to affect the outcome of the relocation. Let’s begin!
Do: Find out whether they are movers or intermediaries
Your service provider is legally required to inform you whether they will handle the moving themselves or outsource the labor to a third party. It is in your best interest to determine what company is tasked with actually transporting your belongings, because otherwise the broker could deny responsibility in the event when something goes wrong. Don’t forget to research both the mover and the intermediary, before hiring them.
Don’t: Agree to cash only payment options
Cash only payments are difficult to track, prove and cancel, as opposed to credit card or wire transfers. Therefore, there’s little stopping your moving contractors to take off with your things – and your fees – when you pay in cash. Considering the delicate nature of the job, it’s advisable to stick with payment options that can be cancelled.
Do: Hire a company that taxes per weight, not volume
Per volume payments pave the way for disputes between the movers and the customer. Furthermore, expanding the space available in a truck is easily achieved, whereas adding more weight than the vehicle is able to carry is impossible. As of such, don’t collaborate with a moving company that doesn’t tax per weight.
Don’t: Complete the transaction before your possessions are checked
When you complete the transaction and release form, you practically agree that your possessions have been verified, are all there and no damage came to them during transportation. Therefore, filing a claim for reimbursement later on is going to be difficult. To be on the safe side, you should first unload all the containers, check them against an inventory list and identify any signs of damage.
Do: Ask for a comprehensive fee list
It’s not unusual for the initial fee to skyrocket throughout the process or for companies to charge extra for services you don’t need. Therefore, be sure to request a complete and detailed list of taxes that apply prior to hiring them.
Don’t: Put your signature before reading and understanding the contract
Ambiguous phrasing could lead to misunderstandings regarding the actual costs, the duration of the transport, the guarantee that your belongings are safe, etc. Signing the contract signifies you agree with the terms of the moving company unconditionally, which is exactly why asking for clarification whenever you don’t understand a stipulation is highly advisable.
Do: Make the claims for reparations immediately
You won’t be able to check the full contents of the boxes on the spot, when they’re all stacked on the living room floor. However, this is an operation you should perform as soon as possible after you’ve settled in. Waiting too long to file a claim diminishes the chances that you’ll actually receive the reimbursement considerably.